• UK
  • 01:37 22 Nov 2009

Lost or stolen passports

A passport among other lost property. © Getty Images

You should report the loss or theft of your UK passport to the local police and get a police report.

If your passport is lost or stolen abroad

You should:

  • report the loss or theft of your UK passport to the local police
  • get a police report as soon as possible
  • inform your nearest British Consulate
  • apply to the Consulate General in Madrid for a replacement passport.

How to apply for a replacement passport

Remember that you will need to pay the correct fee for your passport. There may also be a call out fee for issuing a temporary or emergency passport outside of office hours.

What to do if you find a passport that has been reported lost or stolen

If you find a passport that has been reported lost or stolen, you must take it to the nearest British embassy, consulate or high commission as soon as possible.

If you are in the UK, you should take the passport to the nearest Identity and Passport Service (IPS) UK offices.

Once you report your passport as lost or stolen, it is electronically cancelled. You will not be able to use it as a proof of identity, nationality, or for any other legal purpose. You must not use it as a means of identification as this may be detected as a potentially fraudulent act.

You will also not be able to use it for travel. Doing so may cause the passport to be impounded by the Borders and Immigration Authority at UK ports or airports. If travelling overseas, you could face deportation or arrest.

List of British embassies, consulates and high commissions
Identity and Passport Service (IPS) UK offices

Returning the passports of deceased persons

It is important to cancel the passport of a deceased person so that it cannot be used illegally.

If you are in Spain or Portugal

You must return the passport with a copy of the death certificate to the nearest British consulate by completing the form below.

The form allows you to choose for us to send the passport back to you or dispose of it. If you do not choose an option, we will dispose of the passport. When we receive the form, we will immediately cancel the passport.

‘What to do with a passport when the passport holder has died’ form (PDF, 55KB)

If you are in the UK

You should return the passport to the nearest Identity and Passport Service (IPS) UK offices.


Useful Vocabulary

Police report - Denuncia To make a denuncia, call 902 102 112 or visit the Spanish police's "denuncias" web page

Useful Links

Local police stations

Related Documents

IMPORTANT

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Contact Us

Spain
Spanish Premium Rate number: 807 450 051
09:00 - 18:00 local time, Mon to Fri (€1.16/min)
(You will first hear a short announcement in Spanish)

UK number: +44 (0) 208 082 4734
09:00 - 18:00 local time, Mon to Fri
(GBP 0.69/min + service charge)

Portugal
UK number: +44 (0) 208 082 4735
09:00 - 18:00 local time, Mon to Fri (GBP 0.69/min)

Where to submit your application

By registered post, courier or in person:

UK Passport Service Iberia
British Consulate-General
Torre Espacio, Paseo de la Castellana 259D
28046 Madrid

More contact details

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