• UK
  • 23:31 25 Nov 2009

Passport - general

What is your refunds policy?

With effect from 4th April 2008 when the new Consular fee table was introduced all passport applications are non-refundable. The passport fee is now charged for administering the application rather than for issuing a passport. Previously British Citizens entitled to UK passports were subsidising time spent by staff dealing with spurious, fraudulent and ineligible applications. This will now cease, and everyone will pay the fee.

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