• UK
  • 00:33 26 Nov 2009

Passport - general

What happens if I make a mistake with my application, or do not enclose the correct photos, fee or documents required?

Your application will be returned to you to the address given on your application form by DHL courier service. Customers’ credit/debit cards will be charged €16 for mainland Spain, mainland Portugal and Balearics and €21 for Canaries, Ceuta, Melilla, Azores, Madeira and Andorra for DHL's courier service by the British Consulate-General on receipt of the incorrect/incomplete application. When you resubmit the application with the correct documents/information you will be charged the fee again for the return of your new passport. Please read our passport application guidance very carefully, with particular attention to the required standards for photographs, countersignatures and evidence of nationality.

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